Shipping & Returns
We make sure your sparkle reaches you safely ✨
Shipping Policy
Fast Delivery
Orders are processed within 2–3 business days and shipped via trusted delivery partners.
Estimated Time
Delivery typically takes 5–7 working days, depending on your location and product type.
Safe Packaging
Each jewelry piece is packed securely with love to ensure it arrives in perfect condition.
You’ll receive an email with your tracking number once your order has shipped. Please note that delays may occur during festivals or due to unforeseen logistics issues.
Return & Exchange Policy
Hassle-Free Returns
If your jewelry piece doesn’t meet your expectations, you can return or exchange it within 7 days of delivery. The item must be unused, unworn, and in its original packaging.
Refund Process
Once we receive your returned product, our quality team will inspect it, and the refund will be processed within 5–7 working days to your original payment method.
Customized or engraved jewelry pieces are not eligible for returns. For assistance, please contact our support team at support@jewelcrafts.com.